We are experienced at dealing with the many kinds of problems your carpets may have encountered. To achieve perfect and safe cleaning results, your rugs will be tested for color fastness before we wash them. If your carpet fails the test, and the colors are likely to bleed, then we will use special methods like dry cleaning or extraction. Before we wash, we also check to see if there are areas on the rug more soiled, or if there are any stains on the rug. If so, we pre-treat these areas.

In general most rugs and carpets go through the following cleaning process: First, as much dust as possible is removed from the rugs, by putting them through a special rug duster. Then the carpets are washed by hand, and depending on the type, completely submersed and soaked in water. Depending on material and age, all carpets are cleaned using different products. Where applicable, we use an acid rinse to set colors and neutralize. The rugs are then rinsed carefully front and back. After this thorough cleaning, the carpets are put through a special roller wringer, which gives them a final rinse and removes as much water as possible, in order to facilitate the drying process. The rugs are then hung to dry in a warehouse drying room.